ABC Action News reports that Ford offers to inspect, repair Explorer SUVs at no cost to owners amid carbon monoxide concerns.
Responding to consumer concerns about exhaust fumes, Ford is offering to inspect and repair Explorer SUVs at no cost to owners.
Ford maintains the vehicles are safe, but said it’s making the repairs available in response to customer concerns about exhaust odors and carbon monoxide.
“Our investigation has not found carbon monoxide levels that exceed what people are exposed to every day,” Ford spokesman Mike Levine said.
Ford has sold more than 1.35 million Explorers since 2011, when the vehicle was redesigned and the exhaust problems began. The move announced Friday comes as the U.S. National Highway Traffic Safety Administration continues to investigate complaints of fumes and carbon monoxide leaking into the passenger cabins of police and consumer versions of the SUVs.
Ford previously focused repair efforts on police versions of the Explorer, but civilians continue to complain to the agency about exhaust fumes and symptoms such as nausea, headaches and drowsiness.
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